These Terms and Conditions govern your use of the Cassims The Man’s Shop website and any purchases made through cassimsman.co.za or, where applicable, at our physical store. By using this website or placing an order, you agree to these Terms and Conditions.
1. About Cassims The Man’s Shop
Cassims The Man’s Shop is a South African menswear retailer offering clothing, footwear, accessories, suits and related services.
For assistance, you can contact us at:
Email: info@cassimsman.co.za
Telephone / WhatsApp: 039 682 0438
2. Website Use
You may use this website for lawful personal shopping and information purposes only.
You may not use the website in a way that:
- breaches any applicable law;
- interferes with the operation or security of the website;
- attempts to gain unauthorised access to our systems;
- copies or commercially exploits website content without permission; or
- provides false or misleading information when placing an order.
We may restrict or suspend access to the website where reasonably necessary to protect the website, our customers or our business.
3. Products and Availability
We make reasonable efforts to ensure that product information, descriptions, sizes, colours, prices and availability shown on the website are accurate.
Stock displayed online is subject to availability and may change without notice. In rare cases, an item may become unavailable after an order has been placed.
If we are unable to supply an item that you ordered, we will contact you and offer an appropriate solution, such as an alternative product or a refund for the unavailable item.
4. Product Images and Descriptions
We make every reasonable effort to display products accurately.
Colours may appear slightly different depending on your device, screen settings, lighting and photography.
Product images are illustrative and minor differences in appearance, texture, colour or packaging may occur.
Where a material, measurement, fit or other product characteristic is important to your purchase, please contact us before ordering if you require confirmation.
5. Prices
All prices displayed on cassimsman.co.za are shown in South African Rand (ZAR) unless otherwise stated.
Prices may change from time to time without notice.
Where a pricing or listing error is obvious, we reserve the right to correct the error. If the error affects an order you have already placed, we will contact you before proceeding.
Promotional and sale pricing may be available for limited periods and while stocks last.
6. Orders
Placing an order through the website constitutes an offer to purchase the selected products.
An order is not considered finally accepted until payment has been successfully processed and the order has been confirmed for fulfilment.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- the product is unavailable;
- payment cannot be verified;
- an obvious pricing or listing error has occurred;
- fraudulent or suspicious activity is suspected; or
- we are unable to fulfil the order.
If payment has already been received for an order that we cannot fulfil, the applicable amount will be refunded.
7. Payment
Available payment methods are displayed during checkout.
Payments made through third-party payment providers are also subject to the terms and security procedures of those providers.
You are responsible for ensuring that the payment information you provide is accurate and that you are authorised to use the selected payment method.
8. Delivery
Orders are delivered to the address supplied during checkout.
Customers are responsible for providing a complete and accurate delivery address, contact number and any other information reasonably required for delivery.
Delivery estimates are provided in good faith but may be affected by courier delays, weather, public holidays, remote locations or circumstances outside our reasonable control.
Risk in the goods passes in accordance with applicable South African consumer law.
If a parcel appears damaged on delivery or the incorrect item has been supplied, please contact us as soon as reasonably possible.
9. Returns, Exchanges and Refunds
Returns, exchanges and refunds are governed by our separate Return and Refund Policy, together with your rights under applicable South African law.
Nothing in these Terms and Conditions is intended to limit any rights you may have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 where those laws apply.
Please refer to our Return and Refund Policy for detailed information about eligibility, return periods, damaged or defective goods, exchanges and refunds.
10. Tailoring, Alterations and Special Orders
Certain garments may be altered or tailored at the customer’s request.
Customers are responsible for checking and approving measurements, fit requirements and requested alterations before work begins.
Once an item has been altered, tailored or otherwise customised to a customer’s specifications, the ability to return or exchange that item may be restricted to the extent permitted by South African law.
Special-order, personalised or custom-made products may also be subject to different cancellation and return conditions.
Any defective workmanship remains subject to your rights under applicable law.
11. Size and Fit
Sizing can vary between brands, styles and manufacturers.
Size guides and product measurements are provided as guidance only and do not guarantee a particular fit.
If you are uncertain about sizing, you are encouraged to contact us before placing your order.
12. Promotions and Discount Codes
Promotions, discount codes and special offers may be subject to additional conditions.
Unless specifically stated otherwise:
- promotional offers cannot be exchanged for cash;
- discount codes may not be combined;
- promotions may be limited to selected products or dates; and
- promotions are subject to stock availability.
We reserve the right to withdraw or correct a promotion where an obvious error has occurred.
13. Intellectual Property
The content of this website, including the Cassims name and branding, website design, text, graphics, logos and original imagery, is owned by or licensed to Cassims The Man’s Shop and is protected by applicable intellectual property laws.
Third-party brand names, trademarks and product imagery remain the property of their respective owners.
You may not reproduce, distribute or commercially exploit our website content without prior written permission.
14. Third-Party Services and Links
The website may use or link to services provided by third parties, including payment providers, couriers, social media platforms and other websites.
We are not responsible for the content, availability or practices of independent third-party websites or services, except where the law provides otherwise.
15. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited under South African law.
To the extent permitted by law, Cassims The Man’s Shop will not be liable for indirect, incidental or consequential loss arising solely from the use or inability to use this website.
We will take reasonable steps to maintain the security and availability of the website but cannot guarantee that it will always operate without interruption or technical error.
16. Personal Information and Privacy
Personal information collected through the website is handled in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA) where applicable.
Information supplied when placing an order may be used to process payment, fulfil and deliver the order, communicate with you and provide customer service.
Please refer to our Privacy Policy for further information about how personal information is handled.
17. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, business practices or applicable law.
The version published on cassimsman.co.za at the time of use or purchase will apply, subject to any rights that cannot legally be excluded.
18. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute arising from the use of the website or a transaction with Cassims The Man’s Shop will be dealt with in accordance with applicable South African law.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Cassims The Man’s Shop
Email: info@cassimsman.co.za
Telephone / WhatsApp: 039 682 0438